General contact

#retailing-general-contact-form

Open-ended “How can we help?” lead form — name, contact details, preferred location and a free-text message. The default catch-all when no more specific form fits.

Vehicle inquiry

#retailing-vehicle-inquiry-form

Questions about one specific vehicle. Same shape as general contact, but the lead carries the vehicle context with it.

Vehicle request

#retailing-vehicle-request-form

Shopper describes a vehicle they want that isn't in inventory today (make, model, trim, budget) so the dealer can source it.

Credit application

#retailing-credit-application

Full credit app — personal details, residence, employment and income — routed to the dealer's configured lender or DMS integration.

Pre-qualification

#retailing-prequalification-form

Soft-pull prequalification. Returns approval terms without a hard inquiry, so it doesn't affect the shopper's credit score.

Financing calculator

#retailing-financing-calculator

“Explore your payment options” — payment estimator driven by term, down payment and credit tier. Capture is optional.

Finance

#retailing-finance-form

Vehicle-specific: driven by desking for the vehicle in context. Not rendered at all when the desking package is off or hideprices is on.

Full payment/desking form for a single vehicle — structures the deal the shopper is actually pursuing.

Trade-in

#retailing-trade-in-application

Trade appraisal — vehicle details, condition and ownership status — returning a valuation for the shopper's current vehicle.

Appointment

#retailing-appointment-form

Schedule a sales visit: pick a location, then a date and time from that location's configured schedule.

Test drive

#retailing-test-drive-form

Book a test drive. Same scheduling flow as the appointment form, with the vehicle attached to the request.

Service appointment

#retailing-service-appointment-form

Service-lane booking — service category, the customer's vehicle and a preferred time. Routes to service rather than sales.

Order parts

#retailing-order-parts-form

Parts request — the customer's vehicle plus the parts needed, sent to the parts department at the selected location.